Frequently Asked Questions

Answers to All the questions you have about LOGIQ

Find answers to some commonly asked questions on LOGIQ

LOGIQ is an observability platform meant for IT administrators and DevOps teams. LOGIQ's unified machine data analytics platform unifies data types with 1-Click simplicity. You can integrate logs, metrics, APIs, databases and Datalakes with just 1-click. LOGIQ provides customers with powerful insights into their entire environment in a single platform – leading to better visibility into the true state of their infrastructure and application environments.

Users can run the LOGIQ platform on any cloud: private or public. Users have a choice of using the LOGIQ PaaS (self-hosted) or the LOGIQ SaaS for maximum flexibility.

LOGIQ uses any S3 compatible store as the primary storage layer enabling you to run scale logging & observability infrastructure with “Zero” storage tax. You get complete ownership of your data, improve security and compliance.

Our converged data architecture allows teams to seamlessly brings variety of data sources in an easy-to-use user interface.

LOGIQ also makes it easy to host a do it yourself observability stack at a fraction of the cost of ELK or Splunk. Users can realize a whopping cost savings of 98%.

As organizations see demand for more applications and infrastructure, the need for logs continue to grow. LOGIQ's unique approach to storage truly democratizes log data at scale making it accessible and affordable for everyone. This means an organization can now truly "log everything". This leads to better outcomes for DevOps, Customer Support, Security and Compliance.

Log management is just one of the capabilities of the LOGIQ platform. In addition, the platform offers monitoring, security, orchestration and remediation capabilities that seamlessly integrate into your enterprise workflows.

LOGIQ can be provisioned in any cloud: private or public in just about 15 minutes.

The amount of ingest is a function of the applications and the infrastructure you would want to monitor. LOGIQ has the expertise to help you with right-sizing once we have a better understanding of your requirements.

Sure you can. It is up to you, you can literally make the retention infinite if that's your thing. Wait, what, how!!! There is no LOGIQ tax for long term retention even infinite!!!

Remember, LOGIQ enables  you to make cold storage your primary store.

Retention limits are a thing of the past with LOGIQ.

LOGIQ follows a cloud-native architecture and can be scaled out elastically as needed. Customer pays for a monthly subscription to the LOGIQ software sized for their environment and data needs.

LOGIQ supports unlimited users, and also allows to connect your enterprise SAML provider for single sign-on. There is no LOGIQ tax for additional users!

LOGIQ SaaS is priced based on volume of data ingested. The LOGIQ PaaS pricing is based on the number of software subscriptions of LOGIQ running in your environment.

Data from your applications and infrastructure can be partitioned to one or more LOGIQ environments allowing you to scale as per your needs. For example,  a 10TB/day log data can be split for 2-5TB/day clusters or one single cluster of 10TB/day

We offer LOGIQ PaaS Community Edition that handles 50GB/day maximum log data volume.  If you’ve been looking for an inexpensive way to run your own observability stack while maintaining complete control over your data and its security, this could be a great place to begin and explore all the goodies LOGIQ has to offer. You can get LOGIQ community support here.

LOGIQ PaaS can be deployed in private clouds as well as bare-metal servers.

LOGIQ supports a wide variety of open protocols for ingesting logs as well as popular log shipping agents. Migrating from existing vendors usually involves pointing to the LOGIQ environment DNS/IP in most cases. In case you need help with migration, please contact us and we can help you.

Yes.  LOGIQ follows a cloud native design and runs in containers in popular container runtime environments such as Docker, Kubernetes.

LOGIQ can ingest log data from popular log senders such as Logstash, Fluentd, Fluent-bit, Syslog, RSyslog, JSON/JSON Batch via HTTP.

LOGIQ has built-in support for natively ingesting Syslog logs using the Syslog protocol and Rsyslog using the RELP (Reliable Event Logging Protocol, RFC54424). Both Syslog / Rsyslog ingest endpoints support secure transport via TCP/TLS.

Yes.  Prometheus and Alertmanager installations in your existing environments can be federated into LOGIQ.

LOGIQ integrates with popular ITOM solutions like PagerDuty, OpsGenie. In addition, real-time notifications are supported via mail, Webhooks, chat platforms and Slack.

LOGIQ provides standard support with a 48 hr turnaround on all licensed deployment. Expedited support can be separately purchased including dedicated service team assigned for 24x7 coverage.

Community support is done mainly by LOGIQ community users and LOGIQ with best effort to support issues in a timely manner.

LOGIQ community support forum is here.

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